Last updated: 15 Nov 2026
Before work starts
Advance payments are refundable in full if you cancel before kick-off.
During a project
If you cancel during a project, you pay for work completed to date; any remaining advance is refunded.
Subscriptions
Monthly services can be cancelled with 30 days notice. Ad spend paid to platforms is not refundable.
How to request
Email us with your invoice number. Approved refunds are processed within 10 working days to the original payment method.
VANTAGE IT Limited · JA-37, 4th Floor, Wireless Gate Rd, Dhaka 1212 · support.vantageitlimited@gmail.com